Dairy Queen Grill and Chill in Donalsonville stands out as a beacon of exceptional customer service and delicious food. Nestled at 301 W 3rd St, this location consistently garners praise for its welcoming atmosphere and prompt service. Customers like Chuck Lizotte noted the staff's initiative to assist with app orders, showcasing genuine care and attentiveness. Will Brooks highlighted the manager's personal touch, enhancing the dining experience with a friendly inquiry about his meal. The efficiency of the service is commendable, with Carol Horton sharing her delight at receiving her meals swiftly—both in-store and through the drive-thru. Freshness and quality are primary focuses here, as echoed by James Whitt, who raved about the top-notch food and staff demeanor, particularly towards service animals. Pam also lauded the drive-thru experience, expressing gratitude for the polite interaction and delicious meal. Overall, Dairy Queen Grill and Chill Donalsonville is not just a fast-food restaurant; it's a community hub where great food meets unparalleled service. With its blend of classic treats and modern conveniences, it’s a must-visit for locals and travelers alike.
Amenities and More
Service options
Outdoor seating
Drive-through
Takeaway
Dine-in
Delivery
Highlights
Great dessert
Popular for
Lunch
Dinner
Solo dining
Accessibility
Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet
Offerings
Coffee
Comfort food
Quick bite
Small plates
Dining options
Brunch
Lunch
Dinner
Dessert
Seating
Table service
Amenities
Toilet
Atmosphere
Casual
Crowd
Groups
Tourists
Planning
Accepts reservations
Payments
Credit cards
Debit cards
NFC mobile payments
Credit cards
Children
Good for kids
Good for kids birthday
High chairs
Kids' menu
Parking
Free of charge street parking
Free parking lot
Parking
Photos
Reviews For Dairy Queen Grill and Chill Donalsonville
Chuck Lizotte
May 8,2025
We pulled in intending to shoot to the drive-thru but the wife, being the penny pincher she is, had me park because the coupons/discounts were exclusive to the app. So once we completed our online order it gave us a time our food would be ready that was 13 mins. The app said it would use our location to adjust the time for our convenience, but it doesn't give you an update so you're not made aware of any changes or if there even were any changes. So we pulled up to the order box and explained our dilemma to which the young lady replied, "you guys can just come on to the window. We'll take care of you". Yea, I know that's their job, well it's also excellent customer service and both of these are in very short supply. We pulled up, we were greeted, ask to confirm our order by name, then promptly given our order in its entirety the first time and it was fresh. With a smile and a wave she hoped we enjoyAnd asked us to come back and thanked us for choosing Dairy Queen. A
Will Brooks
Apr 21,2025
The management here was fantastic. I was eating and the manager himself appeared and asked me how my food was. He was very nice and respectful and made me feel very welcome.
Carol Horton
Apr 17,2025
I went twice, the first time was inside. We got my daughter's order (chicken strip basket) within 5 mins, had the rest 5 mins later. Very fast service. Next was in the drive-thru, had my food ready by the time I got to the window. Excellent service.
James Whitt
Apr 2,2025
Best Dairy Queen ever. Great service great food. Amazing staff. And they were amazing with my service dog. I wish I lived closer would definitely go back
Pam
Mar 31,2025
Went through the drive thru, the service was polite and timely, no major wait for my order. It gave me just enough time to see quickly chat with former students, which always is a joy for me. The food was delicious and very enjoyable. Kudos to the staff! Keep up your positive customer service. It will reap positive returns. I will be back and not just for a sundae!
Marvin Beachy
Mar 23,2025
Super good fresh burger (just a bit too greasy) and fresh hot fries. Pretty fast service. Overall good restaurant.
Chris Dunn
Mar 15,2025
If you’re on the road traveling and passing through this is a great place to stop foe a 1/2 LB Flamethrower cheeseburger combo meal! It’s was a tad bit spicy which made it taste even better !!
Love Herring (Love)
Mar 15,2025
When I tell you that cook did that lmao. It was giving my body Fat Back Activity. Food was great. Customers gave the real vibe older people are always such a blessing to be around
Reviews For Dairy Queen Grill and Chill Donalsonville